Our Culture

We’re Better Together

Our best results are not created by a lone team member, but by a well-practiced and aligned team - one team, one dream! When we’re inspired to seek a fresh perspective or view our task through a teammate’s lens, everyone wins. We harness the power of team to push each other to grow, to hold each other accountable, and to pick each other up, reminding each other that we’re better together.

We’re Partnered for Success

Bring us the most complex or delicate project you have, and we’ll collectively say, “on it.” We serve and advise our clients with expertise, proactiveness, integrity, and creativity. Together, we all rally around the notion that we’re not satisfied until our clients are taken care of. And when our clients hop on a call or walk through our doors, they can truly feel that we’re partnered for success.

Success Doesn’t Stand Still

What we offer has evolved far beyond our industry’s benchmarks —we’re our clients’ strategists, advisors, and consultants on all things space. And we’re not done. We believe in challenging ourselves, taking risks, innovating, breaking molds and failing forward everyday. We will never stop learning, growing and getting better, because we know success doesn’t stand still.

Employer Tuition Match

Education is essential to furthering yourself and growing your career. Hyphn assists employees with Tuition for any number of classes and degrees. Whether they directly pertain to your current work function or move you towards growth!

DiSC Assessment

Hyphn provides each employee with a DiSC assessment and a walk-through of their results. The DiSC® model provides a common language people can use to better understand themselves and those they interact with—and then use this knowledge to reduce conflict and improve working relationships.

Short Term Improvement Plans

Hyphn is always looking to improve processes; Hyphn does this through our Short Term Improvement Plans. STIP's are multi-department employee-led quarterly projects that work to either create or refine processes throughout the company.

Bring the Fun (Bucket) to Work

Work shouldn’t be a drag, life is too short. It’s one of our greatest points of pride that we can bring our whole selves to work, our curiosity, belly laughs, goofy energy, and a sprinkle of self-deprecation (all in good fun of course). Work can be hard, deadlines can be stressful, patience can run short, but don’t worry we can count on each other to keep perspective and bring the fun (bucket) to work.

Internal Events

We treat our clients and influencers to some of the most creative and exciting experiences Portland offers. We also believe that our employees deserve the same. So, regularly, Hyphn employees are treated to an above and beyond experience. These range from whole company bowling days to sporting events and picnics!

We Make a Difference

Our mission is to improve the world one workspace at a time, but it’s our values that empower us to make a much broader impact in our communities. We are here to support each other, protect our environment, and help out our neighbors. We are impelled to give of our time, energy, and resources to improve the world we are a part of, knowing we make a difference.

Inclusion, Diversity, Equity & Accessibility

At Hyphn, we have put wheels in motion to self-assess, learn, and create a more diverse, equitable, and inclusive workplace. In partnering with organizations that can support us, we have found tangible ways to improve both short- and long-term.

Tia Coachman, Founder at Affirma Consultancy, said that where there is inconsistency, there is inequality. This year, we have started our journey in IDEA by focusing internally on talent acquisition, talent management, onboarding, and culture. We have begun to reevaluate the current tools, resources, and processes that support our employees to ensure that they work effectively for everyone. Our goal is for employees across the organization to have a consistent onboarding experience. Once a team member is aware of and has access to resources to engage, grow, learn, and develop in their career and with Hyphn, their educational journey of better understanding IDEA can begin.

Long-term, we intend to focus externally and engage more in our community to become a resource for others on IDEA. In addition, we want to reach out to underserved and underrepresented communities to develop talented individuals for a career in workplace services.

Completed IDEA Efforts

• Review and improve regular cadence for a continuous manager to employee performance management throughout the year

• Employee wide communication and education around the Performance Management Process

• Review job description requirements and qualifications (especially for entry-level)

• Update job descriptions and postings to include statements and commitments to IDEA

• Research on becoming an Equal Opportunity Employer

• Prioritize areas of opportunity and develop a 2021 plan of action and communication strategy

In Progress IDEA Efforts

• IDEA training & participation

• Determine how best to approach IDEA training with the Operations team

• Develop 2021 learning and workshop plan and execute

• Include IDEA related training as part of performance management measures

• Explore parity between Operations and Design Studio experience

• Company-wide opportunities for the team to participate in community giving projects

Upcoming IDEA Efforts

• Ted talk and tea bi-monthly engagements

• Review competency mapping and ensure alignment to job roles and job families

• Partner with non-profit organizations that are primarily focused on advancing the careers of underrepresented groups

• Begin growth and career planning discussions within the first 30 days of hiring

• Create onboarding plans that span the first 365 days of employment

• Establish 30-60-90 day KPI's for new hires

• Ensure and review standard onboarding presentation

• Educate new employees on cross-departmental processes and understand other departments roles